Delete your Socioloza account
You can delete your Socioloza account and data at any time.
Delete it in the app
Open Socioloza, go to Settings, and tap Delete account. You have 30 days to change your mind: sign in again within 30 days and your account is restored. After that it is gone for good.
If you cannot get into the app
Email us at info (at) movinggauteng (dot) co (dot) za from the email address on your account and we will delete it for you.
What gets removed
Your handle, saved journeys, check-ins, transit reports and app inbox are deleted, and you are signed out of Moving Gauteng everywhere.
What stays
Your past transit reports stay on as anonymous updates, with your name taken off, so other riders still benefit. They can no longer be linked back to you.
Messages you sent in trip channels are kept permanently, with a record of who sent them, along with any reports and moderation decisions about them. Riders cannot read a channel after it closes, but authorised staff can, for example to look into a complaint. See our privacy policy.